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Cleaning Guides
From Our Technicians

Forty guides covering the questions we are asked on the phone every week, answered properly rather than in two sentences.

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Cleaning Guides

Forty Answers to the Questions We Get Asked Most

Practical guides written from what we actually see in Huntington homes — fabric codes, drying times, why pet odour comes back in summer, and when cleaning is the wrong answer. No filler, and no advice we would not give you on the phone. If you would rather just ask, get in touch any hour, or read more about how we work.

Upholstery Guides

Sofa Cleaning Codes What W, S, WS and X MeanThe W, S, WS and X tag on your sofa decides how it can be cleaned. What each code allows, where to find the ta…
How Long Does a Couch Take to Dry?Realistic drying times for a cleaned sofa, what makes them longer, and why a couch that is still damp the next…
Cleaning a Sofa With No Code TagMissing upholstery tags are common on older and reupholstered furniture. How a technician determines a safe me…
Body Oil on Arms and HeadrestsArms and headrests fail before the rest of a sofa does. Why skin oil behaves differently from ordinary soil an…
Steam Cleaning Velvet and BoucleVelvet, chenille and boucle behave unlike flat weaves under moisture. What can go wrong, what pile direction m…

Carpet Guides

How Often to Clean Your CarpetRealistic intervals by household type, why manufacturers require cleaning for warranty, and the signs that you…
Why Carpet Re-Soils After CleaningDetergent residue left in the pile attracts soil. Why a cleaned carpet can re-soil within weeks and how to tel…
Rental Machine vs Professional CleaningHeat, pressure and vacuum recovery compared honestly. When a rental machine is genuinely fine and when it will…
Why Traffic Lanes Turn GreyThe grey path through a hallway is often fibre damage, not dirt. How to tell the difference before paying for …
Moving Furniture Before CleaningWhat gets moved, what stays, what should be emptied first, and why cleaning under heavy furniture is often unn…

Method Guides

Steam vs Dry Carpet CleaningHot water extraction and low-moisture encapsulation do different jobs. How to choose based on fibre, soil leve…
Truck-Mounted And Why It MattersThe difference between a van-powered system and a portable unit, in heat, vacuum and where the dirty water end…
When Steam Cleaning Is the Wrong ChoiceFive situations where steam cleaning causes damage rather than fixing anything, and what should be used instea…

Area Rugs Guides

Why Wool Rugs Go Off SiteImmersion washing, controlled flushing and flat drying cannot be done on a living room floor. What actually ha…
Viscose Rugs And Water DamageViscose is sold as art silk and behaves nothing like wool. Why it yellows, stiffens and loses strength when we…
Hand-Knotted or Machine-Made?Four checks anyone can do in under a minute, and why the answer changes how a rug should be cleaned and what i…
What a Rug Pad Actually DoesRugs on hard floors wear from underneath where you cannot see it. What a pad prevents, and which pad materials…

Oriental Rugs Guides

How Often to Wash an Oriental RugIntervals by traffic, pets and household. Why washing too rarely does more damage to a hand-knotted rug than w…
Oriental Rug Dye BleedUnstable reds and indigos ruin ivory grounds permanently. How colour testing works before immersion and what h…
Persian vs Turkish RugsSymmetric and asymmetric knots, regional patterns and what each origin means for how a rug is cleaned and valu…
Rug Fringe And Why Not to Trim ItThe fringe is the warp thread holding the rug together. What fraying means, why cutting it accelerates damage,…
Moth Damage in Oriental RugsLarvae feed on wool in darkness under furniture. What to look for, why the damage is invisible until it is sev…
Pet Urine on an Oriental RugUrine attacks dye and foundation, not just odour. Why immersion is required, what dye damage looks like, and w…
What Determines Rug ValueKnot density, wool, dyes, condition and origin, in the order that matters. Why age alone means very little.…
Silk Rug Cleaning And Its RisksGenuine silk, silk-and-wool blends and viscose sold as silk each behave differently. How to tell them apart be…
Storing an Oriental RugWrapping, direction of rolling, humidity and the plastic mistake. What to do before a rug goes into storage fo…
Oriental Rug Cleaning CostPriced by square foot and construction, not by room. What moves the number, what should be included, and the q…

Leather Guides

Identifying Your Leather TypeThe water-drop test takes ten seconds and determines everything about how a leather sofa can be cleaned.…
Denim Dye Transfer On Light LeatherIndigo migrates from jeans into leather finish, worst on cream and white. Why it happens, what removes it, and…
Products That Damage Leather FurnitureBaby wipes, olive oil, saddle soap and silicone dressings all cause damage that shows up months later. What to…

Mattress Guides

What Lives In Your MattressDust mites, skin cells and half a litre of moisture a night. What accumulates in a mattress and why the top la…
Why a Mattress Is Not Cleaned Like CarpetCarpet dries from one side with air beneath it. A mattress has no such route, which is why moisture control go…
Sleeping on a Mattress the Same NightYes, with a correctly executed low-moisture clean. What determines the timing and what a still-damp mattress m…

Drapes Guides

Why Drapes Shrink When Washed at HomeLined drapery is two or three fabrics with different shrinkage rates. Why home washing pulls hems crooked and …
Why Curtain Tops Go DarkerDrapes act as a vertical air filter. Why soot, cooking oil and dust concentrate in the top third of every pane…

Pet Guides

Why Urine Smell Returns in HumidityDried urine leaves hygroscopic salts that pull moisture from the air. Why the odour returns every summer until…
Finding Pet Urine You Cannot SeeUV inspection maps the real extent of contamination, which is almost always larger than the visible mark. What…
Do Enzyme Cleaners Work on Old Urine?Enzymes work, but only under conditions most people do not give them. Dwell time, moisture and reaching the de…
When the Carpet Pad Has to Come OutSome pet contamination cannot be cleaned from the carpet side. How to tell, what the work involves, and why it…
The First Hour After a Pet AccidentThe first hour decides whether a spot is a minor clean or a permanent problem. Blotting, dilution and the prod…

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