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Every pet job should start with a survey, not a price. The contaminated area is almost always several times larger than anything showing on the surface, and treating only what you can see guarantees the odour returns.
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Components in dried urine fluoresce under ultraviolet light, showing as a dull yellow-green glow against the surrounding carpet. The room has to be genuinely dark for it to read properly, which usually means working at night or blacking out windows. What appears is often a shock to the owner: a spot that looked like a dinner-plate mark on the surface can show as a contaminated zone several feet across, because urine spreads outward as it soaks down.
UV shows location and extent, not depth. A large bright area might be a surface deposit on the carpet face, or it might indicate saturation all the way into the pad and the subfloor beneath. Depth is established by other means: probing moisture at the edge of the pile, lifting a corner of carpet where practical, and simple judgement about the volume involved. UV also picks up other organic material, so not every glowing patch is urine.
A dog usually returns to one favoured area, producing a large, heavily concentrated zone often near a door or in a corner. A cat spraying vertically leaves marks on walls, furniture legs and the base of upholstery that a floor-level survey misses entirely, so the inspection has to include vertical surfaces. Cats returning repeatedly to the same spot can saturate a pad completely while leaving almost nothing visible on the face.
Mapping first means the whole affected area gets treated rather than a patch in the middle of it, and it lets us tell you honestly whether this is a treatable spot or a case where the pad has to come out. Treating half a contaminated area is the most common reason a pet odour job fails, and it produces exactly the outcome where the customer pays twice.
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