Why we run a 24-hour line
Most of the calls that matter do not arrive between nine and five. A dishwasher line lets go on a Saturday night, a dog is sick on a wool rug an hour before family arrive, a tenant hands back keys and the walkthrough is tomorrow morning. Cleaning companies that only answer during business hours make those people wait, and waiting is exactly what makes a spill permanent. We built the business around a line that is answered at any hour because the first few hours are when the outcome is still in play. That is also why our booking window includes overnight appointments rather than just early-morning slots.